I have unfortunately ordered from a couple of bad companies, but Nomorerack has been by far the worst co. I ever dealt with due to their extreme lack of service.
L was informed that I would receive my order before Christmas if received before December 9th. Well I was informed by FEDEX that I wouldn't get it until Dec. 26th. Tried to contact Nomorerack to no avail. L would not have mind if it wasn't a Christmas gift. I was warned not to order from them, but assured I will not not be burned twice!
Hi Marg S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.