I recently bought VIP Luke Bryan tickets. Called and confirmed the seats with Mike. Didn't like the 20% fee and the additional $15 for Fed Ex but I had the best seats I ever had at a concert. I couldn't touch these seats on any of the other cheap ticket selling websites that I used in the past. It took a couple of weeks to get them and I was getting nervous. I guess I was used to e-tickets and printing them myself. I still had 2 weeks to go before the show but I emailed them about my concern & they got back to me within an hour. They contacted the seller and the next thing you know my tickets where mailed. I would definitely use them again.