Margaret M.

I have bought and sold clothes with ThredUp and am very satisfied with my experience. When I have sent clothes in to be sold I was fairly compensated. I know some customers have complained about the low payouts, but if you see how much the clothes are being sold for (super cheap!) then there should not be any surprises. It also beats the hassle of using other consignment websites where I have to do all the work (answer emails, haggle the price, and ship each piece individually) and the website still taking a 50% commission! I am also very satisfied with the items I have purchased through ThredUp. I have bought clothes for myself and for my children. Out of my multiple orders, I have only had one order that had clothes that did not meet my expectations. They were non-returnable items, but when I sent an email to customer service about my order, they promptly responded and allowed me to return the clothes I was not happy with. Their customer service was very quick and courteous.