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Marcy L.

Contributor Level

Total Points
84

1 Review by Marcy

  • LiveCareer

9/28/15

They do not tell you until your template is complete that you must pay to print or download a word or PDF. All you get for free is a plain text document. Beware!

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Laura T. – LiveCareer Rep

Hi Marcy L.,

I’m very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

Marcy Has Earned 4 Votes

Marcy L.'s review of LiveCareer earned 2 Very Helpful votes

Marcy L.'s review of LiveCareer earned a Fraud Buster vote

Marcy L.'s review of LiveCareer earned a Well Said vote

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