I HAD A CODE 1628 WHEN INSTALLING POWER DVD, SO I WENT TO DOWNLOAD FREE SCAN. IT WAS NOT FREE. WHEN I PAID FOR IT IT GAVE ME A PHONE NUMBER TO CALL, SO I DID. FIRST MISTAKE. THEY TOLD ME I HAD MANY PROBLEMS WITH MY COMPUTER. I WAS HAVEING NO PROBLEMS. IT IS ONLY A YEAQR OLD WITH WINDOWS 7 AND 6 GB RAM. THEY TOOK OVER MY COMPUTER AND STARTED MESSING EVERYTHING UP. THEN HE TOLD ME IT WOULD COST ME 289.00 TO REPAIR. I TALKED JIM DOWN TO 200.00 AND THATS THAT. I AM NOW TRYING TO CANCEL THE SUBSCRIPTION. THIS IS THE WORSE SCAM I HAVE EVER LET GET ME.