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Ordered replacement toothbrush heads on 2/17. Order still shows "Processing". Sent an email on Thursday asking where is my stuff? As of today, I still have not heard anything back.
Tip for consumers:
Quality of service is remembered long after the price has been forgotten.
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I purchased two pairs of Gaahuu Womens Sherpa Lined Pull on Slipper Booties from Tanga. When my...
Hello Marc,
Thanks for writing in! Your order has been sent to the fulfillment warehouse and will ship soon.
You may have already received a tracking number, as the label is printed and ready to go as soon as your order gets to the front of the line.
We strive to get your order out the door as quickly as we can, but please allow 5 - 10 business days (basically 2 weeks not counting Saturday and Sunday, or Holidays) to do so. Our goal at Tanga is to get the best deals we can find, and sometimes that means shipping can take a little longer than other sites. 80% of Tanga orders are in transit within 5 days or less.
If there are ever delays, we do our best to notify you via email and keep you informed with status updates. Please be sure the email address attached to your order is correct. When your order ships you will receive a shipment confirmation email with a link to track the package.
More information about how Tanga works: https://www.tanga.com/how-tanga-works
We hope this helps. Thanks again for your business!
TangaLaura
Customer Service Manager