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Very dependable... you get it quick and exactly what you want
I ORDER A JACKET FROM THERE. LOOKED CUTE IN THE PICTURE. USUALLY WEAR A MED, BUT GOT AN XLARGE. FOR WINTER. IT CAME 2 MONTHS LATER, MATERIAL WAS CHEAP, COULD HARDLY GET THE CHEAP ZIPPER ZIPPED AND IT WAS WAY TO SMALL! WHEN I EMAILED THEM, THEY WANTED 2 PICTURES OF IT ON ME, CLOSE UP AND FAR AWAY, PLUS THE SKU # AND LOTS MORE, PLUS, I WOULD HAVE TO PAY SHIPPING TO HAVE IT SHIPPED BACK TO CHINA! LOST $26.00, IT IS GOING TO ARMY NAVY.
Marcie M.'s review of DressLily earned 13 Very Helpful votes
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Dear Marcie M
Thank you for your important feedback and for letting us about your experience with us.
We want to extend our sincere apologies for the problems you have experienced.
We have offered you the solution on email, could you kindly check your email? If you have any problem, you can contact us on ticket.
We will work harder to minimize the possibility of a recurrence.
Best Regards
Dresslily Customer Service