Thumbnail of user marciap8

Marcia P.

1
Level 1 Contributor

Contributor Level

Total Points
227

2 Reviews by Marcia

  • Rugs USA

1/4/22
Verified site experience

Easy website. Comprehensive. Excellent selection

Reason I chose this business:

Recommended by friend for price and selection.

  • RoseWholesale

8/17/15

4 dresses and not 1 fit. One size fits all? Forget it. I am a large. Two of the larges wouldn't go over my head. My 13 year old granddaughter, who is tee tiny, can wear them both. Waste of time and money. Offered me $10 back. Then $20. Told me to keep dresses. Shipping so expensive! What reputable company does that? No labels or washing instructions. You get what you pay for. Sounds too good to be true and it is.

Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Marcia P.

Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.
Thank you very much for informing us your order number which is HH1507280657239339 by message.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We emailed you to offer you a considerate solution, please kindly check and reply.
Those who read our reviews will note that while we are not perfect, we strive to be. As such, feedback like this is critical to us. We ry our best to fix the relationship with any affected customer.
For a better solution, please feel free to contact us
http://www.rosewholesale.com/m-article-id-12.html
Thank you very much for all your kind support!

Kind regards,
Rosewholesale Customer Service

Marcia Has Earned 7 Votes

Marcia P.'s review of RoseWholesale earned 7 Very Helpful votes

Marcia hasn’t received any thanks yous.

Marcia doesn’t have any fans yet.

Marcia isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jillo124
Jill O. reviewed Rugs USA
3/29/24

Easy! And an unexpected sale!

Thumbnail of user joyceh1101
3/29/24

Love your rugs!