Some sellers are ok, but some sellers tell outright lies. They use copyrighted pictures to sell fake items. I know first hand, I was sold fake headphones as authentic LG headphones.
Hi Marcia D.! This is Honey from Customer Service Center. We completely understand that you are not happy with the decision made by your case so we will be here to help you with this matter. For this case, we can still send an appeal to our Resolutions Team Department in order for you to get what you want to have. We will make sure that this will be given immediate action so that you can get this resolved.We will be contacting your dispute analyst about this case so that they can recheck your case and we will let them know that you are not happy with the decision made by them. We will make sure to sort this things out for you. Thank you and Have a great day!
Marcia Has Earned 10 Votes
Marcia D.'s review of DHgate earned 10 Very Helpful votes
Hi Marcia D.! This is Honey from Customer Service Center. We completely understand that you are not happy with the decision made by your case so we will be here to help you with this matter. For this case, we can still send an appeal to our Resolutions Team Department in order for you to get what you want to have. We will make sure that this will be given immediate action so that you can get this resolved.We will be contacting your dispute analyst about this case so that they can recheck your case and we will let them know that you are not happy with the decision made by them. We will make sure to sort this things out for you. Thank you and Have a great day!