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I received a defective Actifry and have been trying for a week to return it. They have washed their hands of this and have told me I have to deal with the supplier. I only want to return this expensive item and don`t want it replaced or repaired since I no longer have faith in the brand. I paid for a new item and certainly don`t want refurbished item bacl. If I had bought this at a local store I could have easily returned it. This is not the case with this website. They wash their hands of you. What a head-ache. I wish I had never purchased from this website.
Manon P.'s review of SHOP.CA earned 7 Very Helpful votes
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I ordered off of Afterpay, never received my purchase. The phone number rings twice and then goes...
Hey Manon, really sorry to hear about this! Within the first 30 days of your purchase we are happy to offer a brand new replacement for this type of issue and our Customer Loyalty Team is happy to help.