Mandy M.

I ordered stamps for an upcoming wedding event. All seemed fine when I got a confirmation email after making the purchase. About two hours later, I got an email from the support team asking me to verify my credit card information, which I did. An hour after that, I got an email from the support team AGAIN asking me to verify the shipping address, which I did. I then sent an email confirming everything had gone through since I had received those two bizarre emails, and they confirmed I was good to go. I paid for the fastest delivery option available. It is two days after the stamps were supposed to arrive. I waited on hold last night for 20 minutes before giving up reaching the support team. The mother of the groom just went through two exhaustive calls with them, and they have no idea what happened to our order. Though it says shipped, it has not arrived and the postal service says the order was never ready for pickup. Don't waste your time -just go to the post office and buy regular stamps. Cute donkeys on your postage stamp aren't worth the hassle of dealing with Zazzle. I am sure they are a great company, but definitely not reliable when it comes to your order arriving on time.