I've ordered from them several times and had no problems. But this weekend tried to ordered and there site was down. So I finally got someone on the phone today and they decided to try and place the order by phone mind you over the weekend there was a 15% off your order. So because of there website being down they didn't even want to give me the coupon very disappointed and I needed the order by Friday. So they wanted to charge full price and I wasn't guaranteed it to be shipped and ready for Friday. They didn't even offer expedite shipping.