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The first time I had a question about insurance coverage and the sales representative was not really helpful in answering my questions. The second time I called with help with checkout, the customer service was very patient and helful.
Referral from a friend
At first when I received the dress, I was a bit disappointed that it was a flannel material and I thought it was cotton as stated on the website. But after my daughter wore it, it looked gorgeous! For $25, I can't complain. We are very happy with it!
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The web site is nice but... there are always questions, and the bot just doesn't do it.
