Maite V.

I have been looking a dress for a military ball for quite a while, and when I came upon JJsHouse I was excited because they give you the option to send your measurements so they can make a dress that fits you.
When the dress came it fit me, but I didn't look good in it so I contacted the costumer service in order to change it or get a refund. The answer I got was beyond rude! They decided to answer with an incredibly sarcastic and unnecessary "suggestion" of giving the dress to a friend in order to strenghten a friendship.
I repeat do not buy from this company, they are not trustworthy and they don't help you solve your problem, they only want to get the money.

*UPDATE* after posting my review on this site I was contacted by JJ'sHouse and they agreed to make a full refund. Of course the shipping to China was expensive ($64 USD), but they did pay me back for it. They only paid $43,25 USD, but at least I got most of my money back.
I do have to admit that the customer service this time was really helpful, and the refund was made immediately, but either way I don't recommend anybody buying from this site.