mahy c.

I have been using Amazon.com for years. I have now grown to simply buying everything through them without even checking other sites. They have the most comprehensive product catalog, and excellent prices. What keeps me going back to Amazon is their second to none customer service. I am a Prime member and continue to renew my membership every year. I highly recommend it.

I convinced my friend to sign up with match.com 3 weeks ago. I paid for her subscription in an effort to get her started. Over the past 3 weeks we've sat down together to look through profiles etc. They are all fake profiles. They use the same language in the text, some are insulting and some just plain make your skin crawl. I helped her respond to the couple that seemed real, much to our surprise, once she responded, their profiles disappeared. I called match.com and asked for a refund (I had paid for a 6-month subscription). I spoke to a supervisor, Kevin F. (who refused to provide his last name), who apparently was only capable of repeating that match.com does not provide refunds. He didn't try to defend the site or apologize for our negative experience. He also claimed there was no one above him to speak to. I asked him why they don't stand behind their product or care about their customers and guess what he said... yes, he said "we do not offer refunds". There you go, save your money and do not join this site.