DO NOT SHOP HERE. I ordered a dress on August 4th and it didn't come until September 21st way past the deadline I needed the dress. I called the U. S customer service for this site and the didn't know what was going on with my order or why it was taking so long, she told me it would be here september 4th and the arrival date was nowhere near that. Once I finally got the dress it came rolled up in a small bag and looked nothing like the dress I ordered; it was not only a cheap ugly fabric but it did not fall the way the dress did in the description/picture nor was the lace the same. This website is a remake website meaning the dress you ordered will not look the same, they fail to tell you that. NOT LEGIT. I was excited to shop here because the prices were awesome and I found a promo code but DO NOT SHOP HERE. You will not be satisfied nor get what you ordered.
Dear Maggie,
Thank you for your valuable feedback, we apologize for the late reply due to peak season.
For this issue, please refer to the warranty and return policy: http://www.dresslily.com/m-article-id-80.htm
The delay shipping due to some factors and we have contacted with shipping company for this issue.
We have contacted you for confirmation, please work with us for the best solution.
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.
Best Regards
Dresslily Customer Service