Maggie H.

I thought I had found a good consignment sight until I sent in my first bag. I also made the terrible oversight of not requesting return of items. They listed four out of 12 items (all of which were new with tags and nice quality brands) at such low prices it was a joke. Because I complained and wouldn't leave me alone they gave me 30% off of my next purchase - a beautiful leather bag. Got it and it sure didn't feel like leather. Went to the site for the bags and they sell only VEGAN leather. ThredUp had tried to get away with this misleading listing. Also the way they show and describe the clothes is beyond AWFUL. The clothes are wrinkled with one or maybe two views. The size listings are incorrect and the descriptions are incomplete - sometimes not even listing fabric. Basically you are given almost no information. I just bought a purse with the money on my account and my 30% off. It is leather, but not of good quality. They always answered my complaints with "we are new, we are so busy, we'll add that to our suggestions". I only buy and sell consignment and they are the worst.