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Magen s.

Contributor Level

Total Points
85

1 Review by Magen

  • Woot!

10/30/15

This company has the WORST customer service and they do steal your money like other reviewers have said. This was my first time purchasing from them and when I was on their site ordering a laptop somehow 2 orders got places for the same computer. I think something glitched. Anyways I didn't realize what had happened until 20 minutes after I placed the order. I noticed two separate emails with two separate order numbers. I was so confused cause I knew I hadn't ordered twice. So I went on the site to find out how to cancel the order and it was too late. It had been 20 minutes and you only get 15 minutes to cancel. So I emailed "customer service" and they told me they'd give me a return label and that I would get a refund once the computer was sent back. Never told me I'd be paying for a restocking fee. So I get my refund and yes I lost $50 because of the stupid website. Anyways DO NOT buy from them, they are a horrible business and don't care about their customers what so ever!

Magen Has Earned 5 Votes

Magen S.'s review of Woot! earned 5 Very Helpful votes

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