Mac H.

A purchase I that I made came back and said "Failed transaction", I thought that that was the end of it. I didn't want the product and bought a different one. I even called my bank and made sure that the transaction was cancelled. What I did not realize or "read" according to groupon was that they will continue to try and charge my card for the next 24hrs! So they charged me 18 hrs later when they figured that my bank would accept the charge. However, I was never notified. Well, actually I was. An email was sent 18hrs later... At the very bottom in small print of the email that stated "Failed transaction" it also read "we will keep trying to charge you for 24hrs." I called twice and both times got two completely different reasons for why they did it and why they couldn't cancel the charge. Both from supervisors. One supervisor was even yelling at me basically telling me how stupid I was for not "completely reading a personal email"! I don't consider groupon emails personal. Again, the supervisor told me I was stupid. Long story short, didn't refund my "failed transition" Sneaky and fraudulent. I am done with groupon, they don't really even have the best deals. I was surprised that amazon had the same deals or even better ones! So many other sights also for "goods" Groupon is horrible and pretty ridiculous supervisors.