Maan O.

Be prepared, the company will work with you until you make an order, then they are gone.
No reply for questions, and you feel as you are dealing with a utility company, not a business company.
When you finally get connected with the same customer service person you were connected before, the answer is:
Sorry, we get a lot of spams e-mails per day.
This is despite the e-mails sent were for sure not spams.
Their replies is so unprofessional and almost like doing you a favor by replying.

As I said, just like a utility company.
They got their payment, and now you mean a lot less until the next bill