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Have used this site many, many times. Love them!
I placed an order, the site says it takes 10 to 14 days for shipment, 17 days and three emails later, I still hadn't received a notice on WHEN they planned to ship my order. I cancelled the order and they sent an email stating that they cancelled the order due to high demand. I got the runaround in every contact with this company.
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Hi Lynn T.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.