Lynn L.

I ordered 2 guitars that were autographed by celebrities to the tune of $758 as Christams gifts. These were non-returnable. I should've known better. The autographs were legit ( I THINK0 but the guitars were cheap. Made-in-China, and not playable. No better than toy guitars. I tried to get in touch to complain. No one would do anything. I demanded a refund because they were not as advertised. Nothing. Then I got smart. I found the name of a board member (Greg Bettinelli), and found he was a member of Linked In, and a few other professional sites, so I complained to him publicly and directly. That night, I had a refund AND I was informed I could keep the guitars. PS.My musician son didn't even bother to take his home, it was so crappy., even tough it was allegedly signed by Chris Cornell.