Well, they said they shipped my order 3 weeks ago, and there is no sign of it. They haven't returned my queries, so I assume I am out of pocket in addition to being out of tea. I won't order from them again. Wish I had read the reviews before ordering. Anyone know where I can get some Yogi tangerine positive energy tea? I will send Yogi Teas an Email to let them know what is going on too.