I started a dispute because the seller keeps telling me that my item has been shipped. However, after 5 weeks, the shipping status hasn't changed from leaving the country of origin and I dont have my purchase. I started a dispute and the seller extended the buyer protection. The AliExpress system asked that I accept the seller's extension, which I did. The problem I now have is the AliExpress system has "finished" or closed my purchase even though I have never received my item. You can't call them to complain as they don't have a number for customers to call. Using AliExpress has been a total nightmare for me and I want to warn others about this company