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Lynne B.

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1 Review by Lynne

SaferWholesale

  • SaferWholesale

“BAIT AND SWITCH! Don't get what you ordered! Customer Service is TERRIBLE!”
9/16/15
Verified purchase

I'm only giving this experience a ONE STAR, because it wouldn't let me go any lower!
We ordered a cantilever umbrella, like one we had in the past. Paid them $370 for a Tobago umbrella and they sent us a cheap Blue Wave $200 umbrella instead!(but stamped Tobago on the box!)

When our order came the first time, the "customer service" people were HORRENDOUS! They said they sent me an email telling me my order was coming. No - never got one. Then they said already sent, and delivered! It wasn't. They screwed up the address, and had to beg them to send me the tracking number.
I tracked it down on MY OWN, no help from them, and to find out it wasn't the one we ordered! WHAT A RIP-OFF! Never order from them again!

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Helpful  (5)
Thank you
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Customer-Service S. – SaferWholesale Rep

Im sorry for the inconvenience. Please let me know the name on the order so i can pull it up and get a resolution for your problem.

Lynne Has Earned 5 Votes

Lynne B.'s review of SaferWholesale earned 5 Very Helpful votes

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