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There seems to be no return policy. I asked to return an item which does not fit and I received two strangely worded emails which basically say it will be expensive to send back (no address, so no idea how much) and they suggest giving the item to a friend as a gift! Or, selling locally. The item is very good quality, however, it just does not fit - it is tiny for the size labelled. This is a shame, I would like to use them again, but if you can't return goods...!
Tip for consumers:
Don't expect to be able to return.
Lynn E.'s review of EricDress earned 6 Very Helpful votes
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Dear Jacqueline,
Thanks for your review here.
We are very sorry for the unpleasant experience happened on you and I have informed your questions to our higher manager, you will get our reply shortly. Anyway, we will try our best to improve our service. If you have any other questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team