Lynn C.

This site is RIDDLED WITH TECH ISSUES. Buyer beware.

I purchased a PICABOO coupon on Living Social and uploaded my book. Please know that I am a graphic designer/author/illustrator and not a self published one. I have been published by major publishers - so I know what I am doing.

I uploaded the book - reviewed it and submitted it.

When it arrived only the cover and ONE PAGE was printed and there were only 15 pages in the book.

I called them. On my 2nd call to follow up - the customer service representative admitted that there was a TECHNICAL ISSUE - that only one page was printing with many of their customers. Then, FIVE DAYS LATER - after the call - they write me an email to say it was my fault. That I did not "upload" the images from my tray into the book. This is simply not true. The book - when I flipped through the pages before I submitted it, had ALL THE IMAGES. Now all of them have been stripped out.

They clearly had a bug - revamped their system and destroyed people's work!

What is so awful is that tHEY RETROACTIVELY TOOK THE IMAGES OUT OF MY BOOK TO AVOID REFUNDING ME AND COUNTLESS OTHERS! The funniest thing though is the book they sent me had 15 pages. The book in my account has 22. So they forgot to remove my extra pages! Which although doesn't "prove" anything but shows something is clearly amiss.

DO NOT USE THEM!