LOVE their swimwear! And the customer service is excellent! I ordered 2 swimsuits and they arrived right on time. The colors are dazzling and the cut is flattering. However, they were too large.
I still wanted the suits, but they only had 1 of them in a smaller size. The return/ exchange process was very smooth. It had options for each item, allowing me to get a store credit +$5 for one and exchange for the other. After that, though, the suit that was unavailable was restocked. So I chatted with them and got my store credit changed to a refund so that I could order the last of my size before someone else did.
THEN I saw that there was a 20% sale happening. Although I had already placed an exchange request, I chatted with someone and she changed my exchange to a refund so that I could order the right size at the new lower price!
Even for someone as picky as I am, they were great and exceeded all reasonable expectations. Fast responses, high quality swimwear, and very easy returns/ exchanges. Love it! I'll definitely be ordering from them again!