Lynda U.

I desperately needed a dryer vent clean out (and still do.) I was hoping Angi's could help. They scheduled an appointment for a Sunday, which I though was odd but I could make it work if they could. I changed my plans for the day and waited. Just when the serviceman was due to arrive, hey emailed that he was not coming and made another appointment; again for an unusual time outside of work hours. Again, just when this service person was due to arrive Angi's sent an email informing me nobody was coming and set up yet another appointment. I emailed them and said unless they could give me the name of the person scheduled to show up then I would need to cancel my appointment. Obviously, Angi's is not only incapable of providing home assistance, they also can't read. They responded that they were sorry I had to cancel my appointment and charged me $29.00. My attempts to have this refunded have been ignored. Angi's is pretty close to a scam; at least from my experience.

I ordered on December 8th after making sure that allowed plenty of time for Christmas delivery. When there was no sign of my order I emailed Zazzle twice, after checking the progress on the web site which still said "processing". I received no response to my emails, but finally got a message stating that my order was shipping two days ago. The UPS site says delivery expected January 4th; obviously way too late for Christmas.

I have ordered from Zazzle for several years without incident. Somehow things have gone terribly wrong. You could have made this up to me Zazzle. You could have sent it with expedited shipping after you received my emails. You could have offered a discount. You could have simply responded to my emails with an apology. Having done none of these things, you have now made it clear that customer service at Zazzle is nonexistent. The brick and mortar stores can be grateful to you though, since you now provide the kind of online experience that will keep them in business.

I also order from Café Press, and they have not let me down. From now on, they will receive all my business.

Smooth transaction

Convenient, fast and there is very little they don't have. I shop here for just about everything!

I like Overstock's selection and prices.

The customer service is so superior here that I don't even care about shopping for the best prices. I will always do business with Zappos.

So far, my transactions have been seamless.