Do not use this company. I was sent a price that I accepted. Several days later, they cancelled my reservation without asking me and made a new one for me that had fees that would increase the price by $200. After spending days writing emails and trying to call their customer service number, I still have no resolution.
Hi Lynda R., I'm really sorry to hear about your experience. I know it's been awhile since you wrote this, and I do apologize for not responding earlier. I looked through our entire email archive and can't find any record of any emails from you. Can you send us a message through our website (just click the "help" link at the top of the homepage), since it seems like the emails you sent may not have gotten delivered to us? I would love to make sure we get to the bottom of this and get this resolved for you. Again, I apologize for the confusion and will be glad to make sure you're taken care of.