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Lynda D.

Contributor Level

Total Points
101

1 Review by Lynda

  • Zulily

12/30/14

This is the worst place I ever ordered from in my life. I placed two different orders about a week apart. I was waiting and waiting and waiting and still nothing. I finally went up on their website to check my orders and both orders werent there. It was saying that I had no orders. I next went into my bank account just to make sure that they didn't take the money out of my account and guess what? The money was taken out for both orders right away. The amount totaled to more than $150. I contacted Customer Service and they wanted a shipping number and a confirmation number. I never got either one because their site is saying there is no record. Isn't there a way of looking up my bank account up to see what was charged? Now they won't help me out and I am without my money. This is not how to do business. I will write every bad review there is. I cannot believe that they won't credit my account. I sent them the information from my account to show them that I was charged for the orders that I never received and they don't even care.

Tip for consumers:
Please do yourself a favor, go else where to do your shopping. I know you can get some good deals from Zulily but trust me, you don't want the headache of dealing with their customer service people. This was two different orders that they screwed me on.

Service

Lynda Has Earned 21 Votes

Lynda D.'s review of Zulily earned 21 Very Helpful votes

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