Lynda A.

I feel very sorry for those who have had a bad experience with L I T Box but the items I ordered came and were exactly like the pictures shown online, the quality was fine and they were all quite well packed too. Yes the waiting time is a few weeks so have to be patient. The prices were good as they were in the sale so I cannot understand why things are going so wrong for some customers. I did contact them to ask a question about a return dress which was too small ( their sizing seems to be tiny as I am usually a size 12 in U. K but in their sizing, from reading their size charts I needed XL) so I re ordered after returning the small dress and they agreed to refund me. About 7/10 days later the new one arrived. I found the customer service very polite and they answered pretty quickly once I had worked out where to go to send my message and then where to find the replies from them. I would order again. I hope you unlucky ones can get your issues resolved soon... good luck. Lynda