I hate it. I hate it. I hate it. Horrible taste. I received a box from my son and his girlfriend for "mother's day". I didn't like it from the beginning. They used my bank card and now I'm being charged for something that I don't like. It's impossible to cancel and the ones that had this bright idea (my son and his girlfriend) don't pay any attention to my requests. I will file a complaint with the BBB. This is a SCAM!
Hi Lydia,
My name is Amy and I work for graze.com.
I'm really sorry to hear that you haven't been enjoying grazing with us, especially since the account wasn't one you created yourself too!
However please don't worry, you'll of course be able to cancel this order at any time.
If you know the log in information for the account, you can find the option to cancel your order by logging in and visiting the deliveries page here - www.graze.com/uk/deliveries
If you need a hand finding the option, you can check the guide in our FAQs here - www.graze.com/uk/help/faqs
However if you're not sure of the log in information, try popping our customer services team an email instead, including the delivery postcode. They should be able to use this to find your account right away, and can cancel the order for you :) You can email the team with hello@graze.com.
I hope this helps, Lydia, and reassures you that you're never trapped into an order with us!
Thanks for giving graze a try:)
All the best,
Amy