Luna S.

One star is far too many for this sham of a company! Last week, they made it mandatory for sellers to grant third party access to our Paypal and bank accounts. Did I mention that the people running this company have run TWO other similar companies to the ground, filing bankruptcy and leaving sellers high and dry with the money they owed them!?!
They since have rescinded but now want to automatically take fees out of our earnings and HOLD our payments (for whatever reason I still don't know)... basically shoving Paypal out of the way, which means we won't have Paypal security.

Aside from that, when they first let sellers know that we must grant third party access to Paypal and bank accounts, many seasoned and well known sellers questioned their decision and got their accounts suspended. No explanation or reason, just suspended. Even after sending numerous emails we got no response. It only leaves me to believe that they are trying to replace hardworking, trustworthy, intelligent sellers with brainless idiots. The same idiots who sell cheap, fake jewelry from China to people who don't know any better and end up buying a $3.00 ring for $60. Of course, this makes Tophatter a ton of money because their fees are SO high, but they don't care about integrity or good business ethics. They just care about how to squeeze every last penny out of both sellers and buyers.

They have treated sellers who have been there from the beginning like crap. They have been rude, extremely unprofessional and untrustworthy. They speak half truths about new rules and guidelines. They scream from the rooftops about how they're trying to make Tophatter a safe site to buy and sell on, when really, they're the biggest scam artists around. They support sellers who make them the most money, even if they're selling "brand new notebooks" which end up being refurbished pieces of crap... or "sterling silver" rings which end up being $3.00 rings from China that turn your finger green. TH doesn't care. They have no integrity or loyalty to their hardworking, trustworthy and HONEST sellers who have been there from the beginning. They ban anyone who has half a brain to question the bad decisions they make...

Stay far away from this company! Especially if you're a seller. TH is run by a handful of arrogant idiots who will do anything for a buck, even if it means stealing it from under your nose while smiling at you and telling you that they're doing it for your own good.