Luke S.

This is not an honest website. I believe this to be a scam website after my experience with them.

I ordered 4 replacement watch straps and they were received in my comGateway account. The recorded weight was 0.45kg! This is probably the equivalent weight of +100 packaged watch straps!

Furthermore, when it came to pay the charge was $80. Even if the weight was correct this international shipping rate is criminal. Aramex Shop and Ship is FAR FAR better value.

The reason that I was unable to use Shop and Ship in this case was that the supplier would only accept online orders from US credit cards (not Paypal) and the items that I wanted (the watch straps) are quite rare so using an alternative supplier was not a viable option.

When I tried to avoid the international shipping (in an effort to avoid the scandalous international cost) by entering a US address - this was not possible on the website.

I am thankful that this was a low dollar value purchase. They can keep the damn straps.

I have never been scammed before - this is a disappointing first. However, on reflection it is quite an effective scam that targets an opportune niche of victims. Only after you have purchased the item and it is later received at their warehouse do you find out that you are now at the mercy of these a**holes.

For people shipping higher value items they will not be in such a fortunate situation. They will not be able to just walk away from the items that they own but are being held by comGateway.