TAKE IT FROM AN INSIDER yes, the booking.com prices are cheap but truth is, if you book directly from the hotel is cheaper! The have to pay booking.com a commision, so they actually charge you a certain precentage so they dont lose that much money. I suggest you look at booking.com for the price then call the hotel themselves and ask for that same price! Especially if you are staying at a bed and breakfast, it is a lotbetter to book directly with them so they get to know you, like what you want for breakfast or what you are celebrating, or your plans! Dont lose that personal service, and book directly with them
Hi Lucy,
Thanks for your feedback. I apologize that you feel that way. In Booking.com prices are higly competitive and we want you to pay the lowest deal available. For more info you can find the Terms&Conditions here http://bit.ly/1gkOSSW Should you have any further questions about it please do let me know.
Thanks, Chloe
Booking.com Customer Service Department