Lucy J.

I purchased an air ticket through Pricesline. And after 1 month, the airlines contact me for their flight no longer operating for that destination. So we have to looking for a different carrier.

Two thing are awful happened.

First, I have to go to LAX airport terminal to return the ticket in order to get me refund.

Second, Priceline won't refund their fees of $35.00 back to me because they said they have no control for the airlines to cancel their flight.

There is totally no protection to use Priceline they want to make money no matter who's fault. They cause me trouble to looking for another carrier within a shorter time that i have to pay more for new ticket and waste me so much time to talk to airiline and priceline. Even to go the terminal to return the tickets. And in the end, they do not even give me refund for their fees.