I ordered the German flag wig and paid express delivery to make sure it gets in time, before the championship would start. 5 days later they got back to me and said they can not do fast delivery for such goods. 5 days! The championship started! I waited for normal delivery for almost 4 weeks. The wig arrived after the championship (well, bummer), and it was the Portuguese flag wig :). This is a joke!
Dear Lucian M.,
So sorry for all the inconvenience caused.
Could you please kindly tell me the order number first?
You can also contact me directly to katherine@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Katherine