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Yes they completed the task and fixed the problem. That wasn't my issue. What they did was quote me a price of $31 and charged me $50 instead. Each time a charge came up I would specifically ask is this part of the $31 or an additional charge and both times he said no it is part of the $31. Big surprise when I checked.
Tip for consumers:
Just don't use it unless you have a lot of money to throw around. They will probably fix the problem but it will cost you a lot more then you think. Better make sure it is worth it.
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When I spoke to the Just Answer assistant I told him my problem but I could not get the issue...
I paid $59.00 for a one time consultation. The gentleman tried to be informative. He was polite...
