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Louise C.

Contributor Level

Total Points
80

1 Review by Louise

  • NoMoreRack

12/8/13

Waste of time to order from them. I live in a rural area, and ordered a very small item, but they refuse to ship to PO Boxes. I told them my billing address was my PO Box, but they just wouldn't help. Don't bother- the company doesn't seem to care about customer service or customer needs.

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Vincent D. – NoMoreRack Rep

Hi Louise C.,

Please accept our sincere apologies for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

Please let us know how we can be of service to you and email us your details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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