3 months ago wix took a renewal payment from my credit card. I did not give authorisation for this. I requested a refund from them. 3 months ago they disconnected my website and have still not given a refund. I recommend anyone looking for a provider to steer clear of wix. Absolute rip off merchants!
Hi,
I apologize for the inconvenience this has caused. Wix sends an email two weeks prior to renewal, I understand you missed this email. Please contact us at premium@wix.com and we will do our best to assist you as soon as possible.