I am writing this review to warn others about my bad experience with Spokeo.
I used their service for $0.99. I found it to be useless so I notified them to cancel my "membership" as soon as possible as their service is not needed and inaccurate. They assured me that my membership will be cancelled immediately and assured me that I will not be billed at all. However, they keep billing me and keep ignoring my messages and never even attempted to contact me at all. Not professional at all - they're ripped off and shonky.
The name of the person that initially contacted me is Song - sounds like Korean name. Both their customer service and e-mail address provided on their website did not return any of my messages and their phone just keeps ringing.
SO BEWARE OF SPOKEO - this company is dodgy. THEY HAVE NEVER REIMBURSED OR REFUNDED MY MONEY THAT THEY OBTAINED FRAUDULENTLY.
Dear Lou,
It appears you still have an active subscription on your account. Please contact a member of Customer Care at 888-906-0850 at your earliest convenience.
Thank you,
Spokeo