If I could put no stars I absolutely would!
I ordered a product more than 3 weeks ago now and although the tool the money straight out of my account that day I received no confirmation email and no shipping or tracking information. 3 Weeks on and i am still without the product or confirmation/shipping info and have had two live chats with customer representative. Neither one could resolve the problem, both promising emails and information would be sent to my email but neither following through. When I told the second person I still hand't received any information after they said they would send it they said I'm sure your parcel will be with you soon but I need to close the chat now. So just finished the conversation with yet again no resolution. I am currently awaiting my 3rd live chat now.
I have now read all the other reviews and It's obviously a scam. They won't tell me where my parcel is or any other details I am now going directly to my bank and sorting it out this way.
STAY CLEAR AND DON'T MAKE THE SAME MISTAKE WE ALL DID
Dear Lottie,
Sorry for make you worried about your order.
Please tell us your registed mail or name, we will help you check the order which you referred from here.
For any inconvenience, we apologize to you sincerely.
Best wishes,
Tmart