Lorrie B.

I received two $25 Fandango gift cards for Christmas. I had no idea how they worked... went to their website and still could not figure it out. Found out at the theater that the cards are only good for movies (I assumed a gift card would cover both tickets and concessions). Was advised I had to enter the code on my phone and wait for a confirmation and then go to the counter and show the movie staff. The price at the theater for my 4 tickets would have been $5.75 each so I figured one gift card would cover that... wrong! I was charged a $5 service fee which made me have to use my other gift card. I have a balance on that one so I am guessing next time I go to use it, I will get charged another service fee. So basically, a $25 gift card is not really worth $25. And, I don't see the point when I can just go to the theater and purchase my tickets there for less. Will never recommend Fandango!