Lorraine J.

I ordered 3 items from them. The first one arrived in about a week, the second one arrived about 14 days after I ordered it. They were both jewelry. The third item, some under eye soothing pads, have NEVER arrived. I placed the order on March 3rd. This is now April 17th. The first time I inquired with their customer service, they wrote a note 3 days later saying they would contact the merchant. Then they contacted me and said the item was shipping. When I contacted them at the beginning of this week, they gave me some excuse that shipping from that company takes at least 21 days. Hello? 21 days have come and gone. I'm ready to go to the Better Business Bureau.