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Lori W.

Contributor Level

Total Points
105

1 Review by Lori

  • DressLily

3/18/15

Lesson: if it seems too good to be true, it probably is. Packages are arriving in a timely fashion (2 weeks for 1st package), customer service responded quickly/politely to request for tracking numbers, but based on other reviews, I will watch shipping time carefully and file a complaint w/PayPal if necessary. Shirts are true to size. Dress is not even close, and looks like it was sewn by a five-year old. Quality of all items, disappointing. The website says chiffon, but expect polyester. If it says, cotton, expect polyester. If the shirts were made from chiffon, they would look/fit as cute as photos on website (patterns/size are same as in photos except for the not-even-close-to-catalog-photos dress). Sadly, the material is akin to the cheap polyester used in low-cost Halloween costumes. No tags on anything. Poor stitching on the "dress." False advertising at its finest.

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CustomerService R. – DressLily Rep

Dear Deanna D.,

Thank you for your valuable feedback.

We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience.

We will email this customer soon and hopefully we could reach an agreement soon.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com

Lori Has Earned 5 Votes

Lori W.'s review of DressLily earned 5 Very Helpful votes

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