This is a horrific website. They are only out to dupe you.
They will not accept returns. This would be acceptable if such notification was made prior to service. And now they're littering this website with fake accounts to purchase glowing review of the company.
AVOID THIS COMPANY. THEY ARE HORRIBLE.
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UPDATE: After publishing this review and threatening legal action, JJsHouse quickly offered to refund in full, blaming the prior refusal to refund on an uninformed employee. JJsHouse then quickly requested a revised review here.
JJsHouse clearly thinks very little of its customers: The scam is to dupe people into thinking they can't get a full refund, but the moment their outrageous actions are called out publicly or might be challenged legally (i. E., clicking the "continue checkout" button results in a completed checkout without the opportunity to review a final order, in violation of contract law), they refund the money with the hope that their public image might be redeemed.
This site has an alarming number of reviews that are fawning; gee, I wonder if JJsHouse has manufactured fake reviews to make itself look good despite its atrocious and dishonest business practices?
Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
We have sent you an email with top solution to your email address: lorisum****@gmail.com. Please have a check and give us a confirmation back and we will try our best to help you out.
JJsHouse service team.
UPDATE: Dear Lori,
Thank you for your feedback.
We are a reputable company. We do care about each customer's satisfaction and we have done what we promised. We refunded the full amount of your money and you keep the dress. We do obey every country's laws to do our business as other customers know. Yes, we do respect customers honest feedback, but if we know that there are some fake reviews attacking our company, we will definitely take legal actions too.
Thank you.
JJsHouse service team.