I have contacted this company 5 separate times. Email, phone and chat! No one will help me with my concerns! My resume is being displayed as an example, and I have asked them in every way possible to take it down. They have said, I can only do it thru my account, which I don't have! They said someone who knows me must have posted it then. WHAT? I want my information removed! I have provided them my address and every possible telephone number. They said they can only look up my resume by a credit card, (never gave them one), or an email address (never gave them one). What if I forgot my email address?(which I haven't), how would you look up my information then? Why can't you look up by my address or telephone number OR the URL that brings you to MY resume? This is ridiculous! It's MY INFO that I don't want on your website for the public to see!
**Update - Just got a private message from. REALLY? Did they even read my complaint?
Anna B. [LiveCareer Rep]
May 18,2016 9:49am
Subject: Hi Lori J.
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We apologize that you had this experience with the service. May you please provide us with the email that you used to create your account or the account ID so we can provide you with further assistance on this manner? Looking forward to helping you achieve a timely resolution.
Greetings Lori J. We are sorry that you had this experience while using our service. We are very committed in providing great customer service. May you please send us a private message so we can provide you with further assistance on the concerns that you may have regarding your account? Looking forward to helping you on the concerns that are present on your account.