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lori j.

Contributor Level

Total Points
81

1 Review by lori

  • LiveCareer

9/26/14

I signed up for the free trial period, started a resume, due to possible career change. I ended up not leaving my job and then forgot about my account here. When I checked my credit card I saw the charge and that jolted my memory. Through my own fault, I forgot to cancel my account. I called the customer service agent and they very politely and professionally assisted me with canceling my account. She didn't pressure me into staying and understood my reasoning. I appreciate that.

Tip for consumers:
If you sign up for free trial period, pay attention to the dates.

Service
Value
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Laura T. – LiveCareer Rep

Hi Lori J.,

We are glad that you found it easy to cancel your account with our customer service. We wish you career success!

Best regards,

Anna

LiveCareer

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