I ordered and paid for a watch 8 days ago. All they can say is my order is paid for. It has not been shipped yet. When I tried to chat live with an operator, they replied "busy, click this link for another operator" I clicked the link and it took me to the home page. After your payment is received and confirmed paid, you should get some shipping information before 8 days! I hope this company has not ripped me off! I would not recommend this company. If you shop there use a prepaid debit card not connected to your bank account. I don't feel safe shopping there!